Terms of service
Last updated: June 2025
1. General
By accessing and using hugglepals.com you agree to these Terms of Service. Please read them carefully before placing an order. These terms apply to all visitors, users and customers of HugglePals.
2. Products
We reserve the right to modify or discontinue any product at any time without notice. We do our best to display product colours and sizes as accurately as possible, however slight variations may occur.
3. Pricing
All prices are shown in USD. We reserve the right to change prices at any time. The price you pay is the price shown at the time of checkout.
4. Orders
By placing an order you confirm that:
- You are at least 18 years old
- The information you provide is accurate and complete
- You are authorised to use the payment method provided
We reserve the right to cancel or refuse any order at our discretion.
5. Payment
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
All payments are processed securely. We never store your card details.
6. Shipping
Orders are processed within 1β3 business days. Delivery times vary depending on your location. Please see our Shipping Policy for full details. We are not responsible for delays caused by customs or courier services.
7. Returns and Refunds
Please see our Refund and Return Policy for full details. We offer a 30-day money-back guarantee.
8. Intellectual Property
All content on hugglepals.com including logos, images, text and product designs are the property of HugglePals. You may not copy, reproduce or distribute any content without our written permission.
9. Limitation of Liability
HugglePals shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.
10. Governing Law
These Terms of Service are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
11. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with the updated date. Your continued use of our website after changes are posted constitutes acceptance of the new terms.
12. Contact
For any questions regarding these Terms of Service please contact us at:
support@hugglepals.com
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